How can I pay for an order?
We offer various ways for you to pay for your order. You can do so, using any of the following:

Credit/Debit Card

• Mastercard
• Visa
• Visa Delta
• Visa Electron
• UK Maestro
• Solo

Cheque/Postal Order

We will also accept cheque/postal orders. These are the slowest method of payment as the cheque/postal order must be cleared by the bank before the goods are shipped. Cheques/Postal Orders should be made payable to Adams Fireplaces and sent to the following address:

Adams Fireplaces, 117 London Road, Kings Lynn, Norfolk, PE30 5ES

Please make sure you write the order number, which you can obtain from the order confirmation email sent to you after you place the order, on the back of the cheque.

We regret that we are only able to accept this method of payment if the cheque/postal order is made out in the currency Pounds Sterling.

All prices shown on the website are in Pounds Sterling

Is it safe to give my credit/debit details online?

We realise how important it is to store any information that you provide securely. Adams Fireplaces maintains the highest levels of security. We use PROTX as our Payment Service Provider. PROTX VSP Server is a secure third party. Credit/Debit card details are secured within 128-bit encrypted sessions. Sensitive information is stored on a heavily encrypted database that is protected by multiple govenment approved firewalls. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

We also perform Address Verification and Card Verification as well as random Telephone Verification to prevent fraud.

To increase the security of Internet transactions Visa and Mastercard have recently introduced 3D-Secure (like an online version of Chip and PIN). Depending on the card you've chosen to use and the retailer from whom you are purchasing, when you click Proceed you may be asked by your card issuer for further authentication.

When will my account be debited?
Once you have placed your order, your nominated account will be debited immediately and you will be sent an email to confirm your order.

How do I get an invoice?
The prices quoted on our website include VAT on items where it is levied and an invoice will be sent out to you with your order.